Maintain

Your website will be fully managed for you all day, every day.

• Monthly reports
• Weekly/Monthly plugin, theme & core file updates on a staging site
• Emergency support
• 24/7 uptime monitoring
• Cloud backups (1x daily)

Protect

Your website will be kept updated and highly secure with a fully tailored security setup.

• Security optimization
• Adjusted roles for editors to prevent errors
• 24/7 Malware monitoring

Perform

Priority support for websites with directories, eCommerce, membership, multilingual, staging, or advanced functionality.

• WP Rocket premium plugin
• Mobile & tablet optimization
• 5GB Images CDN traffic ($1/Gb for overage)

Custom

For websites with highly customized themes and/or custom plugins with advanced functionality (eCommerce, membership, etc.)

• Monthly plugin, theme, and core file updates
• Custom functionality tested to ensure safe updates
• 24/7 monitoring of custom code
• 24/7 monitoring of custom code for advanced functionality
  
• Test plan development and test plan execution with updates

Manage

Online Project Management Portal for all your site related tasks

• Up to 4 additional team members
• Add and update new tasks
• File hosting for project reports
• Dedicated project manager

Support Hours

All activities above undertaken on an hourly basis

• 5 hours of WP Support included, overage at $27/hr
• Up to 16 overage hours post-paid
• Under 16 hours invoiced monthly on the 20th
• 16 hours and over invoiced and due immediately upon receipt
• Monthly updates and testing usually take 4-6 hours per site