Purchase

Maintenance Plans

Maintain

Your website will be fully managed for you all day, every day.

  • Monthly reports
  • Weekly/Monthly plugin, theme & core file updates on a staging site
  • Emergency support
  • 24/7 uptime monitoring
  • Cloud backups (1x daily)

Protect

Your website will be kept updated and highly secure with a fully tailored security setup.

  • Security optimization
  • Adjusted roles for editors to prevent errors
  • 24/7 Malware monitoring

Perform

Priority support for websites with directories, eCommerce, membership, multilingual, staging, or advanced functionality.

  • WP Rocket premium plugin
  • Mobile & tablet optimization
  • 5GB Images CDN traffic ($1/Gb for overage)

Custom

For websites with highly customized themes and/or custom plugins with advanced functionality (eCommerce, membership, etc.)

  • Monthly plugin, theme, and core file updates
  • Custom functionality tested to ensure safe updates
  • 24/7 monitoring of custom code
  • 24/7 monitoring of custom code for advanced functionality
  • Test plan development and test plan execution with updates

Manage

Online Project Management Portal for all your site related tasks

  • Up to 4 additional team members
  • Add and update new tasks
  • File hosting for project reports
  • Dedicated project manager

Support Hours

All activities above undertaken on an hourly basis

  • 5 hours of WP Support included, overage at $27/hr
  • Up to 16 overage hours post-paid
  • Under 16 hours invoiced monthly on the 20th
  • 16 hours and over invoiced and due immediately upon receipt
  • Monthly updates and testing usually take 4-6 hours per site
Purchase

Included In Membership

Include in Membership? Yes

Requirments

Support

Need help? Submit a support request.

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